If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by email using the "Contact
Us" link on the left.
|
Before Submitting an email, please review the Troubleshooting Tips and notes
below
|
|
Problem
|
Solution
|
|
System is getting "Timed-out" message
|
Your computer has set idle on one page for 20 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
|
|
Unable to make reservation
|
Verify that you are using a compatible browser. This is a secure web page that
uses 128 bit security. This requires you use Microsoft Internet Explorer,
Version 4.1 or higher or Netscape Navigator,Version 4.05 or higher. If you
still are unable to complete a reservation, and you are using one of the above
mentioned browsers, please call
1-800-710-2267.
|
|
Do not know or have forgotten your password
|
Click Forgot Password Link, under My Account tab.
Enter your email address and we will email you your Password.
|
|
Do not know your Email Id
|
Call our Reservation Center at
1-800-710-2267
between the hours of
January to September 7am to 7pm October to December 9am to 5pm Central Time.
|
|
Unable to print your confirmation
|
A confirmation notice will be send to your email address.
|